Please read these Terms and Conditions carefully before using the 388zk platform. By accessing or using our services, you agree to be bound by these terms.
Last Updated: January 2026For the purposes of these Terms and Conditions, the following definitions shall apply:
You must be at least 21 years of age to register an Account and use 388zk Services. By registering, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation may result in Account suspension or termination and forfeiture of funds.
388zk Services are intended exclusively for residents of Indonesia. You represent and warrant that you are physically located in Indonesia when accessing our Services. Users accessing the Website from jurisdictions where online gaming is prohibited are solely responsible for compliance with local laws.
To use 388zk Services, you must register for an Account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, valid email address, and mobile phone number. You are permitted to hold only one Account. Multiple Accounts created by the same individual will be closed, and associated funds may be forfeited. You are responsible for maintaining the confidentiality of your Account credentials and for all activities conducted through your Account.
The following persons are strictly prohibited from registering or using 388zk Services:
388zk is committed to preventing fraud, money laundering, and underage gaming. We reserve the right to request verification documents at any time, including but not limited to government-issued identification (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and proof of payment method ownership. You must provide requested documents within 14 days. Failure to complete verification may result in Account restrictions, withdrawal delays, or Account closure. All documents must be clear, legible, and current. We employ industry-standard security measures to protect your personal information during the verification process.
388zk accepts deposits via bank transfer through major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata. Minimum deposit amounts are specified on the Website and may vary by payment method. Deposits are typically processed instantly. You may only deposit funds from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited and may result in Account closure and fund forfeiture.
Withdrawal requests can be made at any time through your Account dashboard. Withdrawals are processed to the same payment method used for deposit, where possible. Minimum and maximum withdrawal limits apply as specified on the Website. We aim to process withdrawals within 15 minutes to 24 hours during business days, though processing times may vary depending on the receiving bank and verification requirements. All withdrawal requests are subject to identity verification and may be delayed if additional documentation is required. We reserve the right to request additional verification for large or unusual withdrawal patterns.
388zk does not charge fees for deposits or standard withdrawals. However, your bank or payment provider may impose their own transaction fees, for which we are not responsible. Excessive or suspicious transaction patterns may be subject to additional review.
388zk may offer Bonuses and promotional offers from time to time. All Bonuses are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits, which will be clearly stated in the promotional materials. Bonuses are intended for recreational players only. Abuse of promotional offers, including but not limited to creating multiple Accounts, bonus hunting, or irregular betting patterns designed to exploit Bonuses, may result in Bonus forfeiture, cancellation of associated winnings, and Account closure. We reserve the right to modify, suspend, or cancel any promotional offer at any time without prior notice. Bonus terms form an integral part of these Terms and Conditions.
All bets are final once confirmed. You are responsible for ensuring the accuracy of your bets before confirmation. 388zk reserves the right to void bets in cases of obvious error, technical malfunction, or suspected fraud. Maximum and minimum bet limits apply to all games and may vary by game type. Betting limits are displayed within each game interface. We reserve the right to adjust limits for individual Accounts based on betting history and risk assessment.
Sports betting is conducted on the basis of official results announced by the relevant sporting authority. Settlement of bets is based on the result at the conclusion of regular time unless otherwise specified. In the event of a match postponement, cancellation, or abandonment, specific rules apply as detailed in our comprehensive Sports Betting Rules available on the Website. We reserve the right to suspend betting markets, adjust odds, or void bets in cases of suspected match-fixing or irregular betting patterns.
All casino games, including live dealer games, slots, and table games, use certified Random Number Generators (RNG) or live dealers to ensure fair results. Game rules, Return to Player (RTP) percentages, and payout structures are available within each game. In the event of a technical malfunction, all affected game rounds and associated bets will be voided, and stakes returned to player Accounts.
The following betting patterns are strictly prohibited and may result in Account closure and fund forfeiture: collusion with other players, use of automated betting systems or bots, arbitrage betting, exploitation of technical errors or delays, and any form of fraudulent or irregular betting activity designed to guarantee profit or minimize risk.
388zk is committed to promoting responsible gaming practices. We provide tools to help you manage your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be accessed through your Account settings or by contacting Customer Support. If you feel that your gaming activity is becoming problematic, we strongly encourage you to utilize these tools or seek professional assistance. Self-exclusion periods can be set for 24 hours, 7 days, 30 days, 6 months, or permanently. During self-exclusion, you will not be able to access your Account or place bets. For more information and resources, please visit our Responsible Gaming page.
All content on the 388zk Website, including but not limited to text, graphics, logos, images, software, and game content, is the property of 388zk or its licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal gaming purposes only. You may not reproduce, distribute, modify, transmit, or commercially exploit any Website content without our prior written consent. The 388zk name, logo, and all related trademarks are proprietary to the Company and may not be used without authorization.
388zk collects, processes, and stores personal information in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our Services, you consent to such collection and processing as described in the Privacy Policy. We employ industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial information. However, no internet transmission is completely secure, and we cannot guarantee absolute security. For detailed information on how we handle your data, please review our Privacy Policy available on the Website.
To the maximum extent permitted by applicable law, 388zk shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to losses resulting from technical malfunctions, internet connectivity issues, unauthorized Account access, or any other cause beyond our reasonable control. Our total liability to you for any claim arising from your use of the Services shall not exceed the amount of funds in your Account at the time the claim arose. This limitation applies regardless of the legal theory on which the claim is based. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.
If you have any complaint or dispute regarding our Services, you should first contact our Customer Support team at [email protected] with full details of your concern. We will investigate all complaints thoroughly and respond within 48 hours. If you are not satisfied with our response, you may escalate the matter by requesting review by our senior management team. We are committed to resolving all disputes fairly and in good faith. All disputes will be handled confidentially. For serious disputes that cannot be resolved through our internal procedures, you may have the right to pursue alternative dispute resolution or legal remedies as provided under applicable Indonesian law.
You may close your Account at any time by contacting Customer Support. Upon closure, any remaining balance will be returned to you via your registered payment method, subject to completion of any pending verification requirements. Bonus funds and unredeemed promotional credits will be forfeited upon Account closure.
We reserve the right to suspend or terminate your Account immediately without prior notice if we reasonably believe you have breached these Terms and Conditions, engaged in fraudulent activity, or if your Account activity poses a risk to 388zk or other Users. Reasons for termination may include, but are not limited to: providing false information during registration, underage gaming, creating multiple Accounts, bonus abuse, money laundering, collusion or cheating, abusive behavior toward staff or other players, or any illegal activity. Upon termination, we may withhold any remaining balance if associated with fraudulent or prohibited activities.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or relating to these Terms and Conditions or your use of 388zk Services shall be subject to the exclusive jurisdiction of the competent courts of Indonesia. By using our Services, you consent to this jurisdiction and venue.
388zk reserves the right to modify these Terms and Conditions at any time without prior individual notice to Users. Amended Terms will be posted on the Website with an updated "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes. We recommend reviewing these Terms and Conditions periodically to stay informed of any updates. Material changes affecting your rights or obligations may be communicated via email or Account notification.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
For questions, concerns, or inquiries regarding these Terms and Conditions or any aspect of 388zk Services, please contact us:
By creating an Account and using 388zk Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
Must be 21+ years old and an Indonesian resident. Only one account per person allowed.
KYC verification required. Provide valid ID and proof of address when requested within 14 days.
Use only your own payment methods. Third-party deposits prohibited. Withdrawals processed within 15min-24hrs.
All bonuses subject to wagering requirements. Bonus abuse results in forfeiture and possible account closure.
All bets final once confirmed. Cheating, collusion, or abuse prohibited and may result in termination.
Self-exclusion and limit tools available. Contact support if gaming becomes problematic.
If you need clarification on any aspect of our Terms and Conditions, our support team is available 24/7 to assist you. Review our FAQ page for quick answers or contact us directly.